F&B Coordinator (Administrator)

F&B Coordinator (Administrator)

About the Role

Shelter Restaurant is seeking a detail-oriented and proactive F&B Coordinator to support the administrative and operational functions of our Food & Beverage department across multiple venues. This role is responsible for coordinating daily administrative activities, maintaining operational documentation, supporting project execution, and ensuring smooth communication between departments. The ideal candidate is highly organized, able to manage multiple priorities, and committed to maintaining operational excellence in a fast-paced hospitality environment.

Key Responsibilities

1. Operational Coordination

• Coordinate daily administrative and operational activities within the Food & Beverage department.
• Support the implementation of operational initiatives and projects across multiple venues.
• Ensure smooth communication and coordination between departments.
• Monitor task progress and follow up with relevant teams to ensure timely completion.

2. Administration & Documentation

• Prepare, organize, and maintain operational reports, documents, and records.
• Ensure all documentation is accurate, up to date, and properly filed.
• Assist in preparing meeting materials, minutes, and follow-up action plans.
• Maintain confidential business information with professionalism and discretion.

3. SOP & Process Management

• Support the development, implementation, and maintenance of F&B standards and Standard Operating Procedures (SOPs).
• Assist in documenting operational processes and continuous improvement initiatives.
• Ensure operational documentation is communicated and updated when required.

4. Cross-Department Coordination

• Liaise with Operations, Kitchen, Finance, HR, Purchasing, and other departments to support operational needs.
• Coordinate operational requests and ensure timely follow-up.
• Support new project rollouts and operational improvements.

5. Reporting & Analysis

• Compile operational data and prepare regular reports.
• Track departmental performance indicators and identify areas for improvement.
• Assist in monitoring operational compliance and reporting findings.

6. Administrative Support

• Provide administrative support to the Head of Operations and F&B leadership team.
• Manage schedules, meeting coordination, and operational correspondence when required.
• Assist with other operational and administrative duties as assigned.

Requirements

1. Experience & Background

• Minimum 1–3 years of experience in Food & Beverage operations, administration, or a coordinator role.
• Hospitality or restaurant experience is highly preferred.
• Bachelor's degree or Diploma in Hospitality, Business Administration, or a related field is an advantage.

2. Administrative & Organizational Skills

• Strong administrative and organizational skills with excellent attention to detail.
• Proficient in Microsoft Office and Google Workspace.
• Comfortable preparing reports, maintaining documentation, and managing multiple priorities.

3. Communication & Coordination

• Good communication skills in English, both written and spoken.
• Strong interpersonal skills with the ability to coordinate across departments.
• Able to communicate professionally with internal stakeholders.

4. Personal Attributes

• Highly organized, proactive, and dependable.
• High level of integrity and ability to handle confidential information.
• Adaptable and able to work efficiently in a fast-paced environment.
• Strong problem-solving skills and willingness to learn.

5. Performance Expectations

• Ensure accurate and timely operational administration.
• Support efficient coordination across departments.
• Maintain organized documentation and reporting.
• Contribute to continuous improvement initiatives within F&B operations.